Who we are

Pony Express is part of the Pony Express Group which includes Pony Express, Parcel Express, Pony Express Shredding and First Direct Couriers. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Pony Express collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

You directly provide Pony Express with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via
  • Use or view our website via your browser’s

Pony Express collects your data so that we can:

  • Process your order, manage your
  • Email you with special offers on other products and services we think you might

If you agree, Pony Express will share your data with our partner companies so that they may offer you their products andservices.

When Pony Express processes your order, it may send your data to, and use the resulting information from, credit referenceagencies to prevent fraudulent purchases.

Pony Express securely stores your data at 20 St Joseph’s Parade, D07 K192. Pony Express will keep your data for up to 29 years. Once this time period has expired, we will delete your data.

Pony Express would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Pony Express from contacting you for marketing purposes or giving your data to othermembers of the Pony Express Group.

Pony Express would like to make sure you are fully aware of all your data protection rights. Every user is entitled to thefollowing:

  • The right to access
    You have the right to request Pony Express for copies of your personal data. We may charge you asmall fee for this service.
  • The right to rectification
    You have the right to request that Pony Express correct any information you believe isinaccurate. You also have the right to request Pony Express to complete information you believe is incomplete.
  • The right to erasure
    You have the right to request that Pony Express erase your personal data, under certain conditions.
  • The right to restrict processing
    You have the right to request that Pony Express restrict the processing of your personaldata, under certain conditions.
  • The right to object to processing – You have the right to object to Pony Express’s processing of your personal data, undercertain conditions.
  • The right to data portability
    You have the right to request that Pony Express transfer the data that we have collected toanother organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, pleasecontact us at our email: info@ponyexpress.ie

Call us at: +353 (1) 6610101

Or write to us: Pony Express, 20 St Joseph’s Parade, D07K192, Ireland.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

Pony Express uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

There are a number of different types of cookies, however, our website uses:

  • Functionality – Pony Express uses these cookies so that we recognize you on our website and remember yourpreviously selected These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Pony Express uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Pony Express sometimes shares some limited aspects of this data with third parties for advertising We may also shareonline data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The Pony Express website may contain links to other websites. Our privacy policy applies only to our website, so if you clickon a link to another website, you should read their privacy policy.

Pony Express keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25th November 2021.

If you have any questions about Pony Express’s privacy policy, the data we hold on you, or you would like to exercise one ofyour data protection rights, please do not hesitate to contact us.

Email us at: info@ponyexpress.ie

Call us at: +353 (1) 6610101

Or write to us: Pony Express, 20 St Joseph’s Parade, D07K192, Ireland.

Should you wish to report a complaint or if you feel that Pony Express has not addressed your concern in a satisfactorymanner, you may contact the Office of the Information Commissioner.

Email: info@oic.ie

Address: 6 Earlsfort Terrace, Dublin 2, D02 W773

Download Privacy Policy in PDF Here